Appointment cancellation policy
If you are unable to keep your allocated appointment, please let us know within 48 hours.
For failed to attends we find it regrettable, but will charge for missed appointments at a rate of £35 per half hour of surgery time.
This fee will be added to your account, to be settled prior to your next visit.
We are obliged to consider the requirements and value of time for all clients using our services. Short-notice cancellations and failed attendances or late arrivals disrupt treatments and services for other clients.